SHACK15 House Rules

The House Rules at SHACK15 are designed to maintain the integrity and protect the interests of all our members.

 
 

By accepting the Membership Agreement, the member agrees to adhere to the SHACK15 house rules. These rules may be revised.

 
 

COVID-19 PROTOCOL

 
 

Members and guests

AS PER CURRENT SF CITY GUIDELINES, MEMBERS AND GUESTS ARE NO LONGER REQUIRED TO SHOW PROOF OF VACCINATION AT FRONT DESK. FACE MASKS AND COVERINGS ARE OPTIONAL IN THE SPACE.


Members are permitted to bring up to three guests at any given time, unless the member has booked a meeting room for more than three guests. SHACK15 Members must be present in order to welcome guests into the space.

Members must stay with their guests at all times and should not allow their guests to remain on the SHACK15 premises after they have left.

Members are responsible for ensuring their guests follow all house rules and guest code of conduct. WE RESERVE THE RIGHT TO ASK YOUR GUESTS TO LEAVE THE PREMISES and TO REVOKE ACCESS IN THE FUTURE SHOULD THEY NOT FOLLOW THE HOUSE RULES AND GUEST CODE OF CONDUCT

The SHACK15 lounge is for PEOPLE AGED 21+. NO minors are ALLOWED. If a member wants to bring a child, they must book a meeting room. Children are welcome to hang out in a private meeting room while supervised. No children are allowed during evening programming

If you have a guest visiting you for a meeting or event, please share the Guest Code of Conduct with them in advance of them entering the space.

 

BIKE STORAGE & parking


SHACK15 DOES NOT HAVE ONSITE PARKING NOR STORAGE SPACE FOR BIKES, E-SCOOTERS OR SKATEBOARDS ON PREMISES. PLEASE PLAN YOUR TRAVEL ACCORDINGLY.

THERE IS A PAID PARKING ACROSS THE STREET FROM THE FERRY BUILDING AND TAXIS VIA APPS ARE EASILY AVAILABLE.

 

 
 

DRESS CODE

SHACK15 encourages casual attire as We believe in self-expression. Members are kindly encouraged to avoid wearing corporate attire in the space, unless otherwise advised for special events.

we hope you feel at home in our space but kindly ask that you keep your shoes on and respect those around you.

 
 

 
 

DOGS

members are permitted to bring DOGS during daytime hours. If there is a dog in your party, we ask that you kindly keep them close at all times, on a leash and off all furniture. Dogs are not permitted during programmed events. DOGS ARE NOT PERMITTED IN DESIGNATED QUIET ZONE AREAS

owners accept full responsibility for their pets’ activities and will be billed for damage. Also, we reserve the right to ask members to remove dogs that are disruptive to members or employees as well as refusing entrance to dogs that are repeat offenders

All dogs must be on a leash at all times while on shack15 property.

 
 
 

BOOKING MEETING ROOMS, RESERVED OFFICES AND FIXED DESK RENTALS


ALL MEMBERS HAVE ACCESS TO BOOK MEETING ROOMS AND OTHER AMENITIES, SUBJECT TO AVAILABILITY. PLEASE MAKE ALL BOOKINGS USING THE SHACK15 MOBILE APP. YOUR BOOKING WILL BE CONFIRMED ONCE PAYMENT IS MADE.

a shack15 MEMBER must BE PRESENT FOR all MEETING ROOM BOOKINGs. GUESTS are NOT ALLOWED TO ACCESS MEETING ROOMs WITHOUT THE host MEMBER present.

SHACK15 does not offer refunds for booking cancellations, only credits within the app for future bookings. Same-day cancellations are not eligible for booking credits.

SHACK15 OFFERS RESERVED OFFICES AND FIXED DESK OPPORTUNITIES IN ADDITION TO MEMBERSHIP.   IF YOU ARE INTERESTED IN THIS ADDITIONAL RENTAL PROGRAM, PLEASE CONTACT INFO@SHACK15.COM.

RESERVED OFFICES AND FIXED DESK SPACES ARE PRIVATE PROPERTY AND ARE ONLY ACCESSED BY THE TENANT AND SHACK15 MAINTENANCE.  NO OTHER MEMBERS ARE ALLOWED TO USE THESE SPACES AT ANY TIME. 

 
 
 

 

Phone booths

PHONE BOOTHS ARE A COURTESY TO MEMBERS DESIGNED for PHONE CALLS AND video conferencing with a duration of up to one hour.

PLEASE BE MINDFUL OF OTHER MEMBERS IN THE SPACE, DO NOT LEAVE ANY PERSONAL ITEMS BEHIND OR OCCUPY THE ROOM ONCE YOUR CALL IS FINISHED.

Food & BEverage is not permitted in any phone booths. DO NOT USE A PHONE BOOTH AS YOUR PRIVATE OFFICE.

 
 

 
 

FOOD & BEVERAGE

SHACK15 does not allow outside Food or beverage in the space.

both food and drink are readily available via SHACK15’s in-house offerings, which members can access via the shack15 app or in person at the cafe.

to order alcoholic beverages, All Members and their guests must be twenty-one (21) years of age or older and A government-issued ID will be requested upon purchase.

 
 

 
 

MEMBERs LOUNGE

this space is designed for social interaction and casual meetings. For more focused work, please book a meeting room.

members and guests are welcome to occupy any free space that is in the lounge upon arrival. we ask that seats are not held or reserved by leaving personal items behind. items left unattended for extended periods of time will be moved to the shack15 lost and found.

After 5pm, laptop usage is discouraged. SHACK15 offers fixed-desks FOr those who require dedicated workspace.

THE LOUNGE AREA DESIGNATED AS A QUIET ZONE DOES NOT PERMIT LOUD CONVERSATIONS, ZOOM CALLS, PHONE CALLS OR ANY OTHER BEHAVIOR THAT IS A DISTURBANCE TO OTHERS AROUND YOU. PETS ARE NOT ALLOWED IN THE QUIET ZONE

 
 

 
 

PHONE CALLS

Members and guests are encouraged to be mindful when making phone calls, Please respect the space and refrain from loud conversations or otherwise noisy activity. This includes playback of presentations and other digital media, which must be played through headphones only.

for private calls, SHACK15 offers access to phone booths and meeting rooms in the coworking wing.

THE LOUNGE AREA DESIGNATED AS A QUIET ZONE DOES NOT PERMIT PHONE CALLS OR ZOOM CALLS.

GUESTS ARE NOT PERMITTED TO USE THE PHONE BOOTHS

 
 

 
 

SMOKING POLICY

Smoking and vaping are strictly prohibited at all times.

 
 

 
 

harassment

SHACK15 is a safe space for all community members, guests and staff. We reserve the right to take action, as we see fit, against any person or persons, regardless of membership status, that put the integrity and safety of our community in question, including termination of membership and/or restricting access to the space.

Please help keep our community safe. If you experience or witness any form of harassment in our space, contact our team immediately.

 
 

 
 

PRESS, SOCIAL MEDIA, photography, videography
& PRIVACY

SHACK15 has a strict no press policy. Please respect the privacy of your fellow members and guests. Please do not take photos or videos without written permission from shack15 team. Be mindful of who and/or what is in the background before posting any such image/video on social media.

Members will be held accountable if they or their guests disclose the identity of anybody onsite at SHACK15 in any press or social media including Facebook, Twitter, Instagram or personal blogs. Similarly, members and their guests must refrain from identifying or describing any member event occurring at SHACK15.

Members are responsible for ensuring their guests abide by this policy.

No amateur or professional filming or photography allowed.

 
 

 
 

SECURITY CAMERAS

All members and guests should be aware that, for safety and security, SHACK15 uses security cameras throughout the space.

 
 

 
 

PRIVATE HIRE

SHACK15, or certain areas of SHACK15, may occasionally be closed to members for private events. Please honor and respect the privacy of all private events and refrain from communicating any information about the event to third parties or non-members. ALL events are by invitation or rsvp only

 
 

 
 

MAINTENANCE

SHACK15 reserves the right to close certain areas of the space periodically for maintenance work. We will make every effort to ensure that any area or service that is closed for maintenance or repair work will be restored and returned to normal as soon as possible, and we aim to keep disruption to members at a minimum.

 
 

 
 

DISCIPLINARY PROCEDURE

Conduct by a member or guest that is harmful to the reputation and integrity of SHACK15 may result in suspension of membership. This includes inappropriate, harassing, violent and/or offensive behavior. A barred member may not return to SHACK15 as a guest. A refund of the barred member’s subscription will be at the discretion of SHACK15 management. Any member or guest who deliberately removes, damages or destroys any property belonging to SHACK15, any of its service providers, or its members and guests will be liable to termination of their membership.

 
 

 
 

SHOW RESPECT

Rest your ego and treat others how you wish to be treated. BE KIND TO THE FOOD & BEVERAGE STAFF, THEY WORK HARD TO SERVE YOU. Approach other members, guests, staff, and the space itself with courtesy.

Work hard to elevate the conversation around you and contribute to the culture of gratitude.

 
 

 
 

CONTRIBUTE

the SHACK15 community is built on a foundation of contribution. all members are invited and expected to contribute to shack15 programming two times per year. This means giving a talk, organizing a panel, hosting a meet up, providing office hours, or another tangible offering in service of the community. please contact shack15 community team for support in organizing a contribution.

 
 

 
 

SHACK15 TRADEMARK RIGHTS

All members and their guests shall not use the names, logos, colors, trademarks, photographs, or other identifying features of SHACK15 without obtaining the specific prior written approval of the SHACK15 management team.

 
 

CONTACT US

Should you have any questions regarding your membership, please contact us at memberships@shack15.com or visit www.shack15.com for more information.